

Frequently Asked Questions
These FAQ answers come directly from our real factory workflow. They reflect how we operate every day in our Wenzhou workshop— practical, honest, and sometimes a bit “factory style”, because real production is never perfect, but we always try our best to be reliable and transparent.
Get Price List & Samples →What is your MOQ?
Each category is different because molds, color changes, and injection work vary. Typical MOQs:
- Reading glasses: 1200 pcs/model
- Sunglasses: 1200 pcs/model
- Sports eyewear: 1200–2400 pcs
- Safety eyewear: 2400 pcs/model
- Kids eyewear: 1200 pcs/model
- Party eyewear: 2400–5000 pcs
- Pet eyewear: 600–1200 pcs
Small MOQ is possible but cost increases because mold changes take the same time no matter the quantity.
View all product categories here: → Products
Can I get samples?
Yes. Sample time usually:
- Standard frames: 5–7 days
- Kids frames: 7–10 days
- Party eyewear: 10–15 days
- Custom molds: depends on the design
We only charge material and mold-adjustment cost for samples. Workers often say sample days are the most chaotic because many colors and small details appear at once.
How long is production time?
Realistic timelines:
- Low season: 20–25 days
- Normal: 25–35 days
- Busy season: 30–45 days
If you have a fixed launch date, tell us early. We can adjust workshop lines, but we prefer realistic planning so workers don’t rush too much and QC can maintain accuracy.
Do you support OEM / ODM?
Yes, we support:
- Logo printing
- Laser engraving
- Custom color
- Custom lens color
- Custom packaging
For new molds, we usually send photos and videos during mold testing. Some customers say these updates help them “feel inside the factory”.
What quality checks do you perform?
We have three QC stages:
- After injection (material bubbles, color consistency)
- After assembly (hinges, nose bridge, lens fit)
- Before packing (surface, printing, scratches)
Workers with 8–12 years of experience handle most of the visual checks. They often detect flaws that machines cannot.
Full QC process: → QC Process
How do you deal with color differences?
Color difference is a realistic issue especially for bright colors like pink or neon green and for party eyewear. We reduce the risk by:
- controlling injection temperature ±3°C
- checking under natural light near windows
- following Pantone references strictly
Sometimes, workers even take frames to the workshop doorway to compare colors under sunlight— not a “fancy method”, but it works well.
Can you do small customization, like changing only color or adding a logo?
Yes, very common. Color and logo require:
- Color mix preparation (1–2 days)
- Print plate or laser engraving setup (1–3 days)
For simple customizations, the mold does not need to be changed.
How do you pack eyewear?
Packing depends on category. Standard:
- each piece in polybag
- 12 pcs / inner box
- 300–600 pcs / carton
For party eyewear and large novelty frames, we use thicker dividers because scratches show easily.
Do you provide after-sales service?
Yes. If problems come from our production error, we take responsibility.
We offer:
- refund for defective quantity
- free remake
- discount for next order
We rely heavily on repeat customers so we don’t hide problems.
What payment methods do you accept?
- 30% deposit + 70% before shipment
- T/T
- Alibaba Trade Assurance
For long-term partners, we can discuss flexible terms.
Can I visit your factory?
We support:
- FOB Ningbo
- FOB Shanghai
- EXW
- DDP for selected countries
Most customers choose sea freight because eyewear is light but bulky. For urgent orders, we can ship by air.
More details here: → Shipping & Logistics
Do you provide after-sales service?
Yes, anytime. We are located in Wenzhou, the eyewear manufacturing center. Just tell us the date. We can pick you up from Wenzhou airport or Wenzhou South Railway Station.
Still Have Questions?
Send your brief or even a mood board. We’ll map MOQs, timelines, and costs—and suggest the simplest path to launch.
